Tuesday, June 24, 2014
PITTSBURGH (AP) — T-Mobile has become the second cellphone provider to offer text 911 messages to county dispatchers who cover the city of Pittsburgh and surrounding areas.
Verizon began offering the service last month.
County officials are still urging residents to call 911 and speak to a dispatcher because that's still quicker in most instances. But the texting option was made available for people who have speech or hearing problems, or who may be in a situation where texting is safer than a voice call.
Officials with Sprint and AT&T haven't said when their customers might be able to text 911.
County dispatchers say they've received 57 text messages from Verizon callers since that company began offering the service on May 14.